James L. Heskett
James L. Heskett has written at least 5 books. Their most popular book is The Culture Cycle: How to Shape the Unseen Force that Transforms Performance with 1 save with an average rating of -⭐.
They are best known for writing in the genres one, asdfsa, and Asdfsa.
mone, asdfsa, and Asdfsa are their most common moods.
 The Culture Cycle: How to Shape the Unseen Force that Transforms Performance
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 Service Breakthroughs: Changing the Rules of the Game
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 The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
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 What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
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 The Service Profit Chain
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