Crisis Management: Leading in the New Strategy Landscape

Though the book is a textbook, it is accessible if not sometimes overly simplistic. The authors do an admirable job of making the case for crisis management as a matter of strategic importance. I also appreciated their typology.

The chapter cases and follow up discussion questions were interesting and effective in introducing various topics associated with crisis management. I feel strongly that the sample crisis plan in the appendix is overly simplistic for an organization of any size, though I applaud its intent.

While the crisis is a matter of strategic importance, the obvious next question is, “How do leaders operating in an active crisis utilize strategic thinking?