Reference and Information Services: An Introduction

It's a textbook, but curiously I didn't hate reading it. It throws a lot (and I mean a lot!) of research and reference sources at you in each chapter, which can get overwhelming. Theres no real analysis provided with the sources either, so it's up to you to figure out how useful they would be for research requests. This is the first textbook I've read during my masters that I would actually consider keeping.