W. Earl Sasser
W. Earl Sasser has written at least 3 books. Their most popular book is Service Breakthroughs: Changing the Rules of the Game with 1 save with an average rating of -⭐.
They are best known for writing in the genres one, asdfsa, and Asdfsa.
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Service Breakthroughs: Changing the Rules of the Game
ByJames L. Heskett,W. Earl Sasser,+1 more
1990 • 1 Reader • 307 pages
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
ByJames L. Heskett,W. Earl Sasser,+1 more
2015 • 1 Reader • 275 pages
The Service Profit Chain
ByJames L. Heskett,W. Earl Sasser,+1 more
1990 • 1 Reader • 301 pages