Before Happiness

If you tell me a book is about happiness, I'm gonna check it out. I just am.

This one was not a disappointment. Here are the ideas I took away:

“...in the working world the most valuable reality is one in which there is at least a 3:1 ratio of positive to negative interactions....Below this ration, engagement plummeted and turnover rates shot up. In fact, Losada found that the highest-performing teams had a 6:1 ration.”

“...Dr. Loretta Malandro names some of the most common blind spots that hold us back in our careers. The primary one...is an inability to rely on other people: when most executives face a massive challenge or stressor, they try to figure out how to solve the problem alone....The second most common blind spot among business leaders is...the ability to see the effect their decisions will have upon their teams. Leaders with this blind spot assume that everyone will view their decisions and choices in the same way they do, or they downplay the importance of feedback; as a result, their perspective on problems or challenges is limited. The final common blind spot is...”bottling it up,” or concealing emotions....”

“...we need to change how we judge people...the human tendency to judge our own behavior based on context but to attribute others' behavior to their character.”

“...if you take the power lead (simply by being first to speak) and start with the positive...you can rewrite the script of the entire interaction.”