Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Crucial Confrontations

Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

ByKerry Patterson,Joseph Grenny,+2 more
2004 • 304 pages

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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Type: Physical Book

Language: English

Pages: 304

Release Date: 2004-08-26

ISBN 10: 0071446524

ISBN 13: 9780071446525

Readers: 11

Country: United States of America