I Work At A Public Library
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Hilarious, quick read. Loved every page. Reminded me of my own years working at HDL, and the anecdotes have great parallels to my current job at a help desk. Always something different/quirky/annoying/crazy going on.
Ate this up like candy, occasionally incredibly frustrating, occasionally hilarious, occasionally baffling, occasionally jaw-dropping, occassionally sweet, candy. My time in public libraries was infinitesimal and ancient but anyone who's spent time in customer service can also relate to these experiences. Highly recommend.