Messages: The Communication Skills Book

A highly instructive book! As a Martian, I've always had trouble communicating with humans. But this is an excellent introduction to what humans want and expect from personal interactions. How to make yourself understood, ways to approach conflict, negotiation, validation, why you should feel comfortable with approaching strangers; it's all covered. Some of the chapters in the second half were not very helpful, like the one on digital communication. Still worth a read/listen regardless!