Ratings13
Average rating4.1
How to give feedback, but also how to receive it. Very repetitive throughout the book. TL;DR: Feedback can come in the form of appreciation, evaluation, or coaching. The task of the recipient is to learn to separate one from the other. There are some techniques explained on how to go from “this is wrong” to “explain to me” without tragedies and conflicts.
It's definitely worth a skim through or a read, but do not get the audiobook. It's horrendously produced.