| #2 |  The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
| 5 |
| #3 |  Buzzing Communities: How to Build Bigger, Better, and More Active Online Communities
| 2 |
| #4 |  JavaScript: The Good Parts
| 4 |
| #5 |  The Well-Grounded Rubyist
| 4.5 |
| #6 |  Z.E.R.O.: Zero Paid Media as the New Marketing Model
| 3 |
| #7 |  The Alliance
| 3.4 |
| #8 |  Radical Focus
| 3.58 |
| #9 |  Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
| 3.98 |
| #10 |  Start with Why
| 3.84 |
| #11 |  The 5 Levels of Leadership The 5 Levels of Leadership: Proven Steps to Maximize Your Potential
| 3.75 |
| #12 |  The Starbucks Experience The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
| 2 |
| #13 |  Customer Satisfaction is Worthless Customer Loyalty is Priceless Customer Satisfaction is Worthless Customer Loyalty is Priceless: How to make customers love you, keep them coming back, and tell everyone they know
| 1 |
| #14 |  Play Bigger
| 4 |
| #15 | Better Allies Better Allies: Everyday Actions to Create Inclusive, Engaging Workplaces
| 5 |
| #16 |  Chief Customer Officer 2.0 Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
| 3 |
| #17 |  Anything You Want
| 4.16 |
| #18 |  Las cinco disfunciones de un equipo
| 3.99 |
| #19 |  Me and White Supremacy: Combat Racism, Change the World, and Become a Good Ancestor
| 4.29 |
| #20 |  The First 90 Days: Critical Success Strategies for New Leaders at All Levels
| 3.48 |
| #21 |  Bulletproof SSL and TLS: The Complete Guide to Deploying Secure Servers and Web Applications
| 0 |
| #22 |  Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships
| 4.42 |
| #23 | Managing Operations Across the Supply Chain Managing Operations Across the Supply Chain
| 5 |
| #24 |  Improving Business Processes Improving Business Processes
| 4 |
| #25 | The Servant as Leader The Servant as Leader
| 5 |
| #26 | Management Strategy Management Strategy: Achieving Sustained Competitive Advantage
| 4 |
| #27 |  Leadership: Theory and Practice | 3.67 |
| #28 |  Mindset
| 3.84 |
| #29 |  Emotional Intelligence 2.0
| 3.69 |
