A guide to delivering life's most awkward messages
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“We want to let others know how we feel. And we want to be kind. Only too often, the two missions seem entirely opposed.”
One could call this book a short introduction to practical psychology. It’s the opposite of theoretical by providing exemplary confessions and breaking them down phrase by phrase, explaining along the way what makes them ideal.
I strongly disagree with some of the authors’ advice, but considering views you don’t agree with helps you see situations from others’ points of view.