Never Split the Difference

At first I thought this would end up as a DNF, mainly because of a tight library deadline on it. The more I read, though, the more I realised that this is almost a kind of emotional education on others, as well as being (of course) about negotiation. It's often hard for me to understand and deal with the emotional lives of others if they're directed at me, and this book gives you some of the tools to be able to do that. I found myself having little revelations about human behaviour throughout, and the book has given me a lot to think about, both in terms of how I approach emotional conversations, and in terms of business and work. The stories did not get repetitive, and I'd venture to say that I'd even read a full hostage negotiation stories memoir by Chris Voss.

The reason it is dragged down a little is that for me it was a battle to get through this book for some reason. I was avoidant of it. Not really the book's fault, since the writing was engaging.