Never Split the Difference

This is one of those books I wish I had read earlier in life.

I found the narrator's voice grating, frankly, and his manner of delivery was arrogant. That might reflect the author's level of confidence in the material, but it was somewhat difficult for me to get past it.

Best negotiation book I have ever read. Part of the few books I re-read regularly.

Will need to re-read this twice more. So much tangible advice I need to try out.

Very good insight, not a silver bullet.

I liked the book, but it didn't resonate with me. It might have been the timing. It could be that the examples we far removed from my experience. In short, there are other books in this genre that I found more approachable.

This was an eye opening book and from my standards an excellent one compared to other negotiation books I've read. the main difference with others is the wealth of practical, synthesized examples from years' worth of high stakes, life or death negotiation experience. Above all human nature is key in this topic, and emotion is what ultimately drives our decisions. Chris Voss connects these truths to actionable yet simple tactics and a framework that I am completely sure will help any of us if applied. Definitely a stand out book.

Deserving of the high reviews; lots of great information.

I finished reading this book in two days to prepare myself for a very critical business agreement negotiation (I hope my counterparts are not reading this :-)).
It was super helpful.
Very practical tools and examples to understand how to apply them.
Needless to say, fascinating examples from his hostage negotiation experience.

And these tools are useful in not business but also personal/relationships contexts.

Key practical quote from the book:

“You're going to have to have something to talk about beyond a self-serving assessment of what you want. And you had better be ready to respond with tactical empathy to your counterpart's arguments; unless they're incompetent, the other party will come prepared to argue an interpretation of the facts that favors them. Get on the same page at the outset. You have to clearly describe the lay of the land before you can think about acting in its confines. Why are you there? What do you want? What do they want? Why? You must be able to summarize a situation in a way that your counterpart will respond with a “That's right.” If they don't, you haven't done it right.”

Learn how to negotiate, clear methods that could help you achieve your goals.