The Customer Service Survival Kit
What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Publisher: AMACOM Div American Mgmt Assn
Type: Physical Book
Language: English
Pages: 209
Information: 1
Release Date: 2013-01-01
ISBN 10: 0814431836
ISBN 13: 9780814431832
Readers: 1
Country: United States of America