The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

2013 • 209 pages

List

6 books

Work

Cultivating Knowledge, Building Language
The power of habit why we do what we do and how to change it
Just Listen
Smarter Faster Better: The Secrets of Being Productive in Life and Business
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Project Zero Trust: A Story about a Strategy for Aligning Security and the Business