Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Uncommon Service

How to Win by Putting Customers at the Core of Your Business

By
Frances Frei
Frances Frei,
Anne Morriss
Anne Morriss
2012 • 247 pages

Ratings1

Average rating4

15

List

14 books

Owned

ddc0660
David
How to Be an Antiracist
AWOL on the Appalachian Trail
Radical candor : be a kick-ass boss without losing your humanity
Feasting on Asphalt
Originals: How Non-Conformists Move the World
This Land Is Their Land : Reports from a Divided Nation
The Five Dysfunctions of a Team

List

267 books

Unread

batalla
Mariano
Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones
I Will Teach You to Be Rich
7 Powers: The Foundations of Business Strategy
The Almanack of Naval Ravikant: A Guide to Wealth and Happiness
The Goal: A Process of Ongoing Improvement

List

276 books

Business

batalla
Mariano
High Output Management
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Art of Managing Professional Services, The: Insights from Leaders of the World's Top Firms
An Everyone Culture
Competing Against Luck
The Future of the Professions

List

73 books

Hbr

batalla
Mariano
Repeatability: Build Enduring Businesses for a World of Constant Change
Agile Talent: How to Source and Manage Outside Experts
Multipliers: How the Best Leaders Make Everyone Smarter
The First 90 Days: Critical Success Strategies for New Leaders at All Levels
The CIO edge
Design-driven Innovation