Brandwashed
Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy
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Average rating3.8
From the bestselling author of Buyology comes a shocking insider’s look at how today’s global giants conspire to obscure the truth and manipulate our minds, all in service of persuading us to buy. Marketing visionary Martin Lindstrom has been on the front lines of the branding wars for over twenty years. Here, he turns the spotlight on his own industry, drawing on all he has witnessed behind closed doors, exposing for the first time the full extent of the psychological tricks and traps that companies devise to win our hard-earned dollars. Picking up from where Vance Packard's bestselling classic, The Hidden Persuaders, left off more than half-a-century ago, Lindstrom reveals how advertisers and corporations: • Intentionally target children at an alarmingly young age • Stoke the flames of public panic and capitalize on paranoia over global contagions, extreme weather events, and food contamination scares. • Are secretly mining our digital footprints to uncover some of the most intimate details of our private lives • Purposely adjust their formulas in order to make their products chemically addictive • And much, much more. This searing expose introduces a new class of tricks, techniques, and seductions--the Hidden Persuaders of the 21st century--and shows why they are more insidious and pervasive than ever.
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“Still, nothing is as wildly age-inappropriate as a toy that Tesco, the UK retailer, released in 2006: the Peekaboo Pole Dancing Kit, a pole-dancing play set marketed to females under ten—as something that will help them “unleash the sex kitten inside.”
This is the most disturbing example of marketing gone to a gross extreme in this book, but it's far from the only one. Lindstrom tells the story of how marketing takes advantage of understanding the brain to push your buttons and sell products. He starts with research indicating that you can start to form brand attachments by babies in utero and continues with efforts grooming kids into perfect little customers, and influencers of parent purchases, before getting into how they target adults.
Then, while this book is about a decade old at this point, he starts to discuss all the ways big companies are tracking you with technology. Many more people are aware of some of the ways big data is used for advertising now, but it's likely you'll learn things about how deep those tentacles go reading this book as well, even though it's starting to slow its age a little.
Finally, he discusses an experiment where he set up a family in a new neighborhood to test the efficacy of guerrilla word of mouth marketing to friends and neighbors. This also serves to demonstrate why astroturfing is such big business in the tech driven world of today.
As it's partly driven by his personal involvement in the industry, not every claim is sourced to academic research, but a decent bit is. For additional science backed information on the subject, Influence or Presuasion by Robert Cialdini are the way to go, but Lindstrom's insider perspective is worth reading as well.
Very good book. You'll find it disturbing, but knowing is the only way to protect yourself from manipulation.
